Troubleshooting

Google Maps Error: The page can’t load Google Maps correctly

If your Storemapper suddenly started showing darkened map with the watermark “for development purposes only” on it , then you...

When you add locations to Storemapper, our servers “geocode” them by looking up the address and finding the exact latitude...

Hi there! If you installed the Storemapper app through the Shopify app store, but are getting a notification saying your...

Sometimes on your site you may observe the following behavior: Storemapper loads fine if you go straight to the URL...

Below is a list of the most common address formatting issues and their solutions My addresses are split across multiple...

We do recommend that your addresses are added across one line, however you may find it easier to split out...

If you are using google sync and located in non-US region, in some cases you may experience issue with lat\lng...

Svg files can be added as a custom markers in the same way as any other images. But sometimes you...

Autocomplete, or word completion, is a feature in which an application predicts the rest of a word a user is...

If you navigate to your Storemapper page through your Shopify site menu and see that your map is stuck in...